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Terms & Conditions Welcome to the policy section of the Desktop Audio website. Please review these terms and conditions, which govern your use of the site. By using this site, you acknowledge that you've read, understand and agree to be bound by these terms. Price Promise: I offer all customers my Price Promise, as I'm confident that I will not be beaten on price. If you see the same product advertised at a lower price including delivery and in stock I will endeavour to match the price, then beat it. This offer does not apply to prices you have been quoted for Ex-Demo or Second Hand. Proof of the offer may be required. I will consider all Price Beat requests, however, any Price Beat will be offered at my discretion. I reserve the right to refuse a Price Beat at any time. Simply call or email with the contact details of the store or website that you have seen the product (s) at a cheaper price and let me do the rest. All that I ask is that the product be brand new, boxed and in stock, there and then. Sales: I am an authorised UK sales agents for all the products I sell, if they are intended for use in a different country please contact before ordering. Payment Methods and Security: Desktop Audio accepts credit and debit card payments through PayPal as well as all the payment options available to PayPal members. Desktop Audio will not store your credit card details, in order to protect the security of your information. "Desktop Audio" will appear on your payment statement. Delivery: I normally despatch within three days on in-stock products. If I am out of stock I will contact you with an estimated delivery date. I deliver larger items by Carrier who require a signature upon delivery. Please contact me for pricing on shipping costs to countries outside the EU. Links: This site contains links to websites operated by other businesses. I do not control these other sites and am not responsible for their content. I don't necessarily endorse the linked sites nor do I have any association with the operators of those sites. Choice of Law: These terms and conditions will be governed and construed in accordance with UK consumer law. Privacy Policy: Information Collection, Use, and Sharing: I request information from you on our order form. To buy from me, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If I have trouble processing an order, I will use this information to contact you. I am the sole owners of the information collected on this site. I only have access to collect information that you voluntarily give me via email, during checkout or other direct contact from you. I will not sell or rent this information to anyone, at any time. I will use your information to respond to you, regarding the reason you contacted us. I will not share your information with any third party outside of my organisation, other than as necessary to fulfil your request, e.g. to ship an order. I may contact you by e-mail, from time to time, about specials and store updates. If you do not want to receive these, let me know and I will remove your name from my e-mail list. You can do the following at any time by contacting us.
Security: I take precautions to protect your information. When you submit sensitive information via the website, your information is protected. When ever I collect sensitive information (such as name, address and email address), that information is encrypted and transmitted to us in a secure way. You can verify that sensitive information is being protected by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. The "s" after "http" means you have a secure connection. If you feel that I am not abiding by this privacy policy, you should contact me immediately via email. Return Policy: I want your purchases from Desktop Audio to be completely satisfactory. That's why I offer a 30-day satisfaction guarantee. If within 30 days of receiving your product you wish to exchange or return it, send it (in new condition) to me at: Desktop Audio, 61St Georges Street, Tyldesley, Manchester, Lancashire, M29 8HY. You are liable for the carriage cost. In the case of an exchange I will pay the return carriage only one (1) time. Enclose a note telling me: How you want me to handle the return. I can exchange the item or credit the card originally charged. Why you're returning the item: for example, not suitable, faulty, damaged in transit, etc.
Warranty: I stand behind my products. That's why I give you a two (2) year warranty. In the unlikely event that one of my products becomes defective, I will replace or repair it at no charge. Just return it to me, along with a copy of your sales receipt, paying only the shipping. I will then take care of the problem and return ship it to you at our expense. Desktop Audio may change these terms and conditions with or without notice. Please review this link regularly to see any changes.
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___________________________________________________________________________________________________ All contents copyright © Desktop Audio; all rights reserved. Any reproduction, without permission, is prohibited. ___________________________________________________________________________________________________ | ||
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